An AI assistant needs a defined job and information your business can keep accurate. Begin with the questions it should answer, such as what you offer, the areas you serve and how someone can make an enquiry.
Gather the approved service pages, FAQs and contact instructions that support those answers. Remove conflicting details and identify who will update the source information when your offer changes. If a price or availability answer needs live information, assess that connection separately.
Plan the point where a person takes over. The assistant may collect the initial question, explain what information is missing or direct the visitor to a staff member. It should not invent a commitment when the approved material does not provide the answer.
Test with ordinary questions, incomplete requests and examples outside its scope. Review the replies and the handover experience before wider use.
AI chatbot development for business websites.
Plan Your Website AI Assistant